Frequently Asked Questions
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Questions regarding the sample, sample taking and about the testkit
ID activation – how does that work?
Can I throw the sample into the postbox or do I have to take it to post office?
Taking the blood sample is not working
Is it also possible to take venous blood?
Can the blood also be taken from the doctor or pharmacist?
Can I send several samples in one envelope?
Is it also possible to perform the test in the evening and then post the sample the next day?
Can errors in blood collection or shipping affect the values?
Return shipment of samples with DHL Express